Store Policy
Customer Care
-
Product Information and Assistance: We strive to provide accurate and detailed information about our products on our website. If you have any questions or need further assistance, our customer care team is available to help you via email or live chat during our business hours. We are committed to responding to customer inquiries and concerns promptly and providing the necessary support to ensure a satisfactory shopping experience.
-
Returns and Refunds: We understand that sometimes a product may not meet your expectations. If you are dissatisfied with your purchase, please refer to our Returns and Refunds Policy on our website for detailed instructions on how to initiate a return or request a refund. We aim to process returns and refunds in a timely manner, subject to the terms and conditions outlined in our policy.
-
Feedback and Suggestions: We value your feedback and suggestions as they help us improve our products and services. If you have any ideas or suggestions, please feel free to reach out to our customer care team. We appreciate your input and take it into consideration when making future improvements. You may email us support@cloricebeauty.com
Privacy & Safety
Customer Privacy Policy:
-
Data Protection and Confidentiality: We respect your privacy and are committed to protecting your personal information. We employ industry-standard security measures to ensure the confidentiality and integrity of the data you share with us. We do not sell, rent, or share your personal information with third parties without your explicit consent, except as required by law or for the purposes of fulfilling your order.
-
Secure Transactions: When making a purchase on our website, we offer secure payment options to protect your financial information. All transactions are encrypted using SSL (Secure Socket Layer) technology. b. We do not store or have access to your credit card or debit card details. Payment processing is handled by trusted third-party payment processors, such as PayPal, who adhere to strict security protocols.
Customer Safety when Purchasing Items:
-
Product Authenticity: At C' Lorice Beauty, we guarantee the authenticity of all the products we sell. We source our products directly from authorized distributors and manufacturers. We take measures to ensure that the products we offer are genuine, safe, and in compliance with applicable regulations and standards.
-
Product Packaging and Shipping: We take utmost care in packaging and shipping your orders to ensure that the products reach you in excellent condition. We use appropriate packaging materials and work with reliable shipping partners to minimize the risk of damage during transit.
Payment Methods
PayPal: We accept payments through PayPal, a secure and widely recognized online payment platform. PayPal allows you to make purchases using your PayPal balance or linked bank accounts or credit/debit cards. b. By choosing PayPal as your payment method, you benefit from the additional security measures and buyer protection offered by PayPal.
Credit and Debit Cards: We accept payments made with major credit and debit cards, including Visa, Mastercard, American Express, and Discover. To ensure the security of your financial information, we use SSL encryption and comply with Payment Card Industry Data Security Standards (PCI-DSS).
Please note that this store policy is subject to change without prior notice. We encourage you to review the policy periodically to stay updated. If you have any further questions or concerns, please contact our customer care team for assistance.
